Support Center
We're here to help you stay safe and connected
NotDeadYet
Your Daily Check-in for Peace of Mind
Frequently Asked Questions
What is NotDeadYet?
NotDeadYet is a daily check-in app that helps you stay connected with your loved ones. If you miss a scheduled check-in, the app automatically notifies your emergency contacts so they can check on you. It's simple, reliable, and provides peace of mind for you and your family.
How does the check-in system work?
Simply open the app and tap the check-in button once during your scheduled time window each day. That's it! If you forget to check in, the app will send an email notification to your emergency contacts after a set period, letting them know they should reach out to make sure you're okay.
Can I customize my check-in schedule?
Yes! You can set your own check-in time window to fit your daily routine. Whether you're an early riser or a night owl, you can customize when you need to check in. You can also set vacation mode or temporarily adjust your schedule when traveling.
Is my personal information secure?
Absolutely. We use industry-standard encryption to protect your data. Your information is only used to provide the check-in service and is never sold to third parties. Check our Privacy Policy for more details on how we protect your information.
What if I have technical issues?
If you experience any technical problems with the app, please email us at support@notdeadyet.app with a description of the issue and your device information. We'll do our best to help you resolve it as quickly as possible.
Important Links
Account Management
Need to manage your account data or delete your account? We provide easy options for account management and data protection.
Thank you for using NotDeadYet to stay connected with your loved ones.
Response times may vary. We appreciate your patience and understanding.